iDevAffiliate - Affiliate Tracking Software - Affiliate Program Software

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We are a United States based Company located in Southern California. Technical support and product installation is performed by our in-house, core development team.

Business & Support Hours

Monday - Friday, 9am to 5pm. Pacific Standard Time.

Critical issues will be dealt with outside of normal business hours including evenings and weekends when possible.

Need Technical Support?

Support requests must first be initiated via a technical support ticket. If needed, we will escalate your support ticket to require telephone technical support. In this case, your support representative will respond to your ticket with our toll-free number and his or her direct extension. Telephone support is only available during normal business hours. Target Response Time: 8 working business hours.

	Open a technical support ticket at: http://www.idevsupport.com/
	Check the knowledgebase for answers to your questions at: http://www.idevkb.com/

Need Sales or Customer Service?

Our sales staff is available to answer questions via our toll-free number during normal business hours. Please check the status below for an indication of telephone availability.

Our toll-free phone service will not be available March 8th to March 12th. Most of our staff is attending a conference during this week and are not available for telephone service. Toll-free telephone service will again resume on March 15th. Technical support and pre-sales questions will still be handled during this time. To get the quickest response to your questions as possible, please open a support ticket at www.idevsupport.com. During this period of time our staff will be responding to all sales and support tickets in the most timely manner possible.