Live Chat is available at various times throughout the day and night. Customer representatives always try to be logged in during business hours. If the current Live Chat status is "offline", this means all representatives are helping other customers or performing installations.
| Sales Support Alternative |
|
 |
Call Toll-Free: 1.800.976.4318 |
| |
| Technical Support Alternative |
 |
Open A Support Ticket |
Helpdesk tickets are handled 24 hours a day, 7 days a week. Support requests must first be initiated via a technical support ticket. If needed, we will escalate your support ticket to require telephone technical support. In this case, your support representative will respond to your ticket with our toll-free number and his or her extension.
We are located in the United States (Southern California) and only provide technical support in English. Telephone technical support is only available during office hours which are Mon-Fri, 10am - 5pm Pacific Standard Time (PST).